Shipping Policy
At RBGKBZDM, we aim to provide a reliable and transparent shipping experience for all desktop tech decor and gaming desk products. Please read the following policy carefully to understand order processing, delivery times, shipping fees, and related responsibilities.
1. Order Processing
All orders are typically prepared and processed within 1–3 business days after payment confirmation.
Business days are Monday through Friday, excluding public holidays in the United States.
2. Shipping Destinations
We currently ship within the United States only, excluding Alaska, Hawaii, Puerto Rico, small islands, and military bases.
Free shipping is available only for orders shipped to the U.S. mainland.
At this time, we do not support international shipping.
3. Estimated Delivery Time
| Shipping Type | Estimated Delivery Time (Business Days) | Notes |
|---|---|---|
| Standard (U.S. Mainland) | 12–15 days | After order processing; may vary due to holidays, customs, or delays |
| Special Regions | N/A | Orders to Alaska, Hawaii, Puerto Rico, small islands, or military bases are not currently supported |
4. Shipping Fees
| Order Subtotal | Shipping Cost |
|---|---|
| $0.01 – $79.99 | $2.99 |
| $80.00 or more | Free |
Shipping fees are calculated based on the subtotal before taxes.
5. Customs, Duties, and Taxes
If any applicable customs duties, import taxes, or other government fees apply, these are the responsibility of the recipient.
These fees are determined by the destination and are not collected by RBGKBZDM. Customers are advised to check potential charges before placing an order.
6. Tracking Your Order
After your order is shipped, you will receive a tracking number via email.
You can track your package using services like 17TRACK or your carrier’s website.
7. Shipping Address Accuracy
Please ensure your shipping address is complete and accurate.
RBGKBZDM cannot be responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
8. Limitations & Exceptions
-
Free shipping is not available for Alaska, Hawaii, Puerto Rico, small islands, or military bases.
-
Orders to these regions are currently not supported.
9. Customer Support
For any questions about shipping, delays, or other concerns, please contact our support team:
Email: service@rbgkbzdm.shop
Phone: +1 (215) 565-8455
By placing an order with RBGKBZDM, you acknowledge this shipping policy and understand that delivery times may vary due to location, weather, or external factors.
